Jump Inc Reviews

Jump Inc has an overall rating of 3.2 based on 23 reviews. Customer feedback on Jump Inc is mixed.

3.2/5.0

23 reviews

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All Jump Inc Reviews (23)
joyce_Ratchford76
May 26, 2026
"Equipment was actually in really good shape"
We went to Jump Inc and, the place was in good shape. The trampolines and pads looked clean and not all worn out, which is sadly something I always have to check for at places like this. Everything felt safe, and I didn’t notice anything broken or sketchy. The kids had a great time, so thankfully no complaints from us.
JACOBSON
May 20, 2026
"Easy booking, slow check-in"
Booking was simple enough, so I thought everything would go smoothly. But check-in ended up taking longer than I expected, which was frustrating. I’m always a bit wary of customer service in situations like this because it feels like you never really get a straight answer, and this didn’t exactly change my mind
marcella1973
May 19, 2026
"Not loads to do for the price"
I took the kids to Jump Inc and yeah, it was alright, but I did think there’d be a bit more going on. A lot of it felt like similar jumping sections just spread around the place, so after a bit the kids got bored quicker than I expected.
The staff were fine and it seemed clean enough, no real issues there. Just for the price, I thought there’d be more different things to do to keep everyone busy for longer.
MiriamFlesher_78
May 06, 2026
"Barely had to wait"
Took the kids to Jump Inc and, based on this visit, they seem good at keeping the queues moving. It looked quite busy when we arrived, so I expected a lot more hanging around, but we got in quickly and never felt stuck waiting for ages. The staff seemed on top of things, which made the whole trip a lot less stressful. If it’s usually like that, I’d definitely go back.
EsperanzaWhitley_70
May 03, 2026
"Fun for the kids, frustrating for me"
The kids had a good time, so I’ll give them that, but as a parent it was kind of a pain. The seating wasn’t great and I couldn’t really see the whole play area from where I was sitting, so I kept having to get up and check on them. I also felt like I got different answers depending on who I asked about where to sit or what was allowed, which got annoying. Overall it was an okay visit, just not the most comfortable or easy setup for parents.
hello_judy192
April 16, 2026
"I went in thinking it would be..."
I went in thinking it would be a normal visit, but the staff made it feel awkward right away. I asked a couple of basic questions, nothing complicated, and this is where it got annoying — they acted like I was bothering them for even asking. Maybe the place works fine for other people, but the unfriendly attitude really put me off. I’m not exactly in a hurry to go back.
charles2000
April 10, 2026
"Fun, but something felt off with the air"
We had a decent time overall, but it was way too hot inside. The air felt really stuffy, and I kept wondering if the ventilation was even working properly. The kids got worn out quickly because of it, which was kind of disappointing.
EdithEwing
April 01, 2026
"Food and drinks were just okay"
Took the kids to Jump Inc and ended up getting some food and drinks while we were there. It was okay, but nothing really stood out. The chips were decent, just felt a bit expensive for what you get, and the drink was fine. Its not a bad option if youre hungry after jumping, but I wouldnt go in expecting amazing food...
NoraGill
April 01, 2026
"Kinda Nice Toddler Area, Just a Little Busy"
My little one had a really good time in the toddler area, and the staff were kinda nice and helpful. It did get a bit crowded while we were there, but overall it was still a fun visit.
hello_irma444
March 28, 2026
"Prices feel a bit ridiculous"
The snacks were way more expensive than I expected. It’s not even about that I mind paying a bit extra at a cafe, but these prices just felt properly overpriced for what you get.
michael_Gardner86
March 25, 2026
"Fun, but a little overpriced"
It was fun overall, and I had a decent time with it. I just walked away feeling like it cost a bit more than it probably should have for what was included. Not bad, just maybe not something I’d rush to do again at that price.
David-wilson
March 09, 2026
"Surprisingly quiet on a Saturday"
We went on a Saturday morning and honestly... I expected it to be packed, but it really wasn’t. The kids had plenty of room to run around, and we barely had to wait for anything. It just felt relaxed, which isn’t always the case with places like this. We had a good time and yeah, I’d definitely go back.
carmen.Martinez
March 03, 2026
"Party room was a bit disappointing"
We book a party room for my son's birthday, and while the kids was having a great time jumping around, the actual room wasn’t really what I expected. When we walked in, it feel a little rushed and not as clean as I would’ve liked.

The staff were nice enough, but they seem like they had too much going on, and we had to ask for things a few times. For what it cost, I thought it would be more organized. I probably wouldn’t booked the party room again.
vicki.Austin
February 22, 2026
"Decent equipment, though I remember a few things missing"
From what I remember, the equipment itself was fine and did the job, but I’m sure there were a couple of things missing that I expected to have. I don’t remember every detail now, but I do remember not always having everything I needed.
RobinFlippen
February 21, 2026
"Clean and Well Kept"
The place felt clean when we visited. The floors looked tidy, and the toilets were in decent condition too. The staff seemed to stay on top of the wipes and bins, which I appreciated. I did not notice any bad smells or sticky areas, so overall I was happy with the hygiene
faye1977
February 15, 2026
"We visited Jump Inc and used the..."
We visited Jump Inc and used the lockers for our stuff. They did the job, but a few felt a bit small and a couple looked worn. The storage area was busy around the time we were there too, so it took a minute to get everything sorted. Not bad overall, just something they could improve a bit.
hello_delbert159
February 10, 2026
"Felt Safer Than Most Busy Kids’ Spots"
The supervision was good, and compared to some other crowded places we’ve been, this felt a lot more controlled. The kids seemed comfortable and safe enough, which made it easier for me to relax a bit too.
leo1998
February 04, 2026
"Pretty easy parking, just like I expected"
The parking was easy and really close by, which was a huge help with the kids. I always figure places like this usually have decent parking, and this kind of confirmed that for me. The only reason I wouldn’t give it 5 stars is that the signs could’ve been clearer once we got there.
robert-Edmunds
January 24, 2026
"We had a birthday party here and it..."
We had a birthday party here and it felt a bit messy. The kids still had fun, which was the main thing, but the whole experience didn’t really match what we expected for the price. Check-in felt unorganized, the staff seemed rushed, and the food timing was off. It kind of had that bait-and-switch feeling where it sounded more put together when booking than it actually was on the day. Not terrible, but I do think it could’ve been handled a lot better.
robert.Mccroskey
January 10, 2026
"Pretty quick service, to be fair"
To be fair, the cafe was quick. I got served fast, and my coffee came out sooner than I expected, which was a nice surprise...

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